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Frequently Asked Question
What forms of payment are you accepting? We are accepting credit card payments and PayPal payments
What are you using for your credit card processing? We are using PayPal to process securely all our credit card and PayPal transactions. PayPal is the trusted leader in online payments with over 78 million users worldwide
How much is the shipping cost? Orders are shipped free of charge within the USA. Please contact Customer support for international shipping.
How do you ship my orders? Orders are shipped USPS mail, packed in a clear sealed plastic bag with a back board and sent inside a heavyweight paper envelope
What is an original art? Original art is one of a kind original drawings signed by the artist. Bilha Golan’s Fantasy art drawings are usually watercolor drawing on 10X14 inch watercolor paper. Actual image size varies and mentioned in the painting description.
What are 11X14 printouts? Digital printout 11X14 is print, printed on a watercolor thick paper. The print is Hand signed on the border, by the artist Bilha Golan. Paper size is 11X14 which fits a standard of-the-shelf frames. Image size is actually smaller then 11X14, but there is a painted border around the image with matching colors to the image.
What are 8X10 printouts? Digital printout 8X10 is print, printed on a heavy 90 lbs card stock paper. The print is Hand signed on the border, by the artist Bilha Golan. Paper size is 8X10 which fits a standard of-the-shelf frames. Image size is actually smaller then 8X10, but there is a painted border around the image with matching colors to the image.
How can I contact the artist? To contact Bilha Golan with questions,comments, ideas, feedback, etc. regarding her artwork, please use the form in the Contacts page or email her at bilhagolan@bilhagolan.com.
How can I contact the webmaster? To contact the webmaster with questions,comments, ideas, feedback, etc. regarding the web site, please use the form in the Contacts page or email him at admin@bilhagolan.com.
How can I contact customer support? To contact customer support, please use the form in the Contacts page or email them at admin@bilhagolan.com.
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